When you open an account or play games on Kripya, we collect certain information. On this page, you can find full details — what data we collect, why we collect it, where it goes, and what rights you have.
Bank-Grade Encryption
In Compliance with International Standards
Your Data Is Never Sold
Find Out Why Each Piece of Data Is Collected
Kripya collects certain information to provide you with its services. This data falls into two categories — what you provide directly, and what is collected automatically.
What You Provide Directly:
Automatically Collected Information:
Our Commitment to Transparency: Kripya never collects additional information without your consent. We only gather what is necessary to provide you with our services.
| Type of Data | Why It Is Collected | Mandatory? |
|---|---|---|
| Name & Date of Birth | Age Verification & Identity | Yes |
| Mobile number | OTP Verification & Communication | Yes |
| NID / Passport | KYC Verification | On Withdrawal |
| Bkash/Nagad number | Payment Processing | In Transactions |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookies | Personalized Experience | Automatic |
Kripya uses your information solely for the following purposes — and nothing beyond that:
Our Commitment: Kripya never sells or rents your data to advertising companies. Your data is used solely to serve you.
Kripya follows the highest industry standards to protect your data. Our security infrastructure is built on the following technologies:
Data Retention Period:
Kripya retains your data for as long as your account is active, plus an additional 5 years as required by law. After that, all personal data is securely deleted.
Your Responsibilities: Keep your password and login details confidential. Always log out when using someone else's device. If you notice any suspicious activity, contact Kripya Support immediately.
Kripya never sells your personal data to third parties. However, limited information may be shared in specific circumstances:
Outside of these circumstances, Kripya does not share your data with anyone. All partner companies are bound by strict data protection agreements.
Kripya uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser.
Types of Cookies We Use:
You can disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause some features to not work properly.
Cookie Controls: You can manage your cookie preferences directly from the settings menu in the Kripya app. All cookies except essential ones are optional.
Financial data is Kripya's most sensitive category of information and is protected with the highest level of security. Your bKash PIN, bank password, or card number is never stored on Kripya's servers.
Security Guarantee: No Kripya staff member will ever ask for your bKash PIN or bank password. If anyone requests this information, it is a fraudulent communication — report it to us immediately.
Kripya believes your data belongs to you — we are simply its custodians. As such, you have the following rights:
To exercise this right, contact Kripya's Customer Service via live chat. We typically process requests within 3 business days.
Kripya regularly reviews and updates this Privacy Policy as needed. For significant changes, we will notify you through the following means:
Updated policies take effect 30 days after publication. If no objection is raised within this period, the changes are considered accepted.
For any questions about this privacy policy or your personal data, please get in touch with us. Our Data Protection Team is available 24/7, 7 days a week.
Contact: [email protected] — Write directly to our Data Protection Officer for any privacy-related concerns.
Alongside this policy, our Terms & Conditions and Responsible Gaming We also encourage you to read our policies.
We believe your data belongs to you. Kripya acts only as its custodian.
You can find out what information Kripya holds about you at any time.
You can update any incorrect or outdated information at any time from Settings.
Upon account closure, all data beyond legal retention requirements is deleted.
You may request a download of your gaming history and data.
You can turn off promotional messages at any time from Settings.
If you have any concerns about data security, let us know via 24/7 support.
Kripya uses 256-bit SSL encryption — the same technology used by international banks. Your information is completely secure.
OTP verification is required at login. Even if someone else knows your password, they cannot access your account without your approval.
Kripya's automated systems monitor for unusual activity 24/7. Suspicious logins or transactions are blocked automatically.
Every quarter, third-party security specialists audit Kripya's systems. Any vulnerabilities identified are addressed immediately.
Kripya adheres to European GDPR standards, meaning your data is protected under some of the strictest privacy regulations in the world.
All of Kripya's technology and payment partners are bound by strict data protection agreements. Any breach of these terms results in immediate termination of the partnership.